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Who Is A Mobile Patrol Officer & Why Do You Need Them

While the rate of violent crimes in Australia is low, the statistics of less heinous crimes in large urban areas is quite shocking. Since last year, cities such as Melbourne and Victoria have reported an increase in the cases of theft, burglary, property damage, trespassing, breaking into the house and other offences, 70% of the crimes being non-violent. The victims of such crimes are individuals, businesses as well as organizations.

Therefore, it is necessary to take preventive steps to safeguard yourself from becoming a victim of theft, property loss or damage.

One of the best ways to prevent any loss is to hire a mobile patrol officer. He is different from a security guard and performs several roles. Let us see what exactly a patrol officer does.

Who is a Mobile Patrol Officer?

The primary role of a mobile patrol officer is to protect your assets from theft, loss or damage. They are specially trained officers that get hired to keep a check on large areas, multiple sites or private neighbourhoods. These officers safeguard the area from any unwanted or criminal activities.

    • Keeps a check on all activities-

The chief role of a patrolling officer is to inspect and monitor neighbourhoods, complexes or offices. He patrols the entire area either on foot or in a patrolling van to monitor any suspicious activities. The officer is equipped with technological gadgets and has the authority to restrain a person from entering the premises. He will keep an eye on all the activities taking place in the building or in the neighborhood.

    • Prevents and Reports Damage-

Another crucial role of a mobile patrolling officer is to prevent loss or damage to the assets or property caused by theft or mischief. Patrolling officers are vigilant at all times. They have great observation skills. Unlike the security guards, a mobile patrolling officer is always on the lookout for any dangerous or unwanted activities. If he witnesses any damage or loss, he reports it to the concerned people.

    • Instant response to alarm-

Whenever a security alarm buzzes off, a mobile patrol officer responds immediately. He will instantly trace the location of the alarm, reach the place and take appropriate action. In case of an emergency, he even has the authority to close or open all the security gates and entry/exit points.

 

Why do you need a Mobile Patrol Officer?
    • He can guard a large area-

As already discussed in the beginning, the cases of theft in Australia is significantly high. It is more alarming if you have multiple sites or shops that need to be protected. Instead of hiring a separate security guard for each site, a patrol officer alone will guard all your sites. It will help you to cut down on the expenses and will keep your property safe.

    • He has the authority to detain-

Another advantage of hiring a mobile patrol officer is that they have the authority to detain the offenders. While a security guard may only be able to scare off the thieves, a mobile patrolling officer has the authority to detain them when caught red-handed. It helps in the prevention of offences. Even if the officer finds some suspicious person near the patrolling site that may cause potential harm, he can detain him, issue warnings and even ask for identity proof.

    • He has received special medical training-

One of the most important benefits of hiring the mobile patrolling officers is that they are trained in providing first-aid and medical help. They can also take immediate and necessary actions during emergencies. In case the situation ever gets out of control while patrolling or if there is an accident, the patrolling officer will carry out emergency actions and will also provide first-aid.

Why should you seek our services for hiring a mobile patrol officer?

Our mobile patrol officers possess excellent observation skills and have undergone specialized training to inspect, monitor and prevent all kinds of offences. They have several years of experience and are equipped in providing first-aid in case of emergency.

Baaz Security provides the best mobile patrol officers along with top-notch security gadgets and technological equipment and it has also been touted as one of the best Security companies in Australia. Our patrol officers undergo several levels of scrutiny to ensure that they are efficient to deal with all kinds of situations that may arise while patrolling.They not only make sure that the vicinity is protected from any offences but also detain the offenders.

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Importance of Crowd Controllers

How would you describe the first stage event you saw in an arena full of energetic people?

We hope it was splendid but in case it was not we also know what might have gone wrong that day.

Most of the packed concerts, events, and gigs accommodate a huge crowd. As a result, some people may face inconvenience in one form or other, making the experience terrible for them.

Crowd controlling is one of the important aspects of successful event management.

Why?

Let us break it to you.

Why Do You Need Crowd Controllers?

Crowd controllers are experts when it comes to managing the jam-packed audience going gaga over the artist performing on-stage.

The audience attending on-stage events are generally full of life and energy. Thus, extreme reactions may cause conflicts, trampling, surfing, bumping against each other, etc. In the worst cases, it may even break out in a violent situation leading to injuries and deaths.

Back in 2016, when the Falls Festival was celebrated in Australia, a crowd stampede took place in such a way that it almost left 80 people severely injured. The Mawazine Festival, celebrated in Morrocco also witnessed the deaths of 21 people including the pop-stars and singers.

The list of the deadliest events that took place in Australia and around the world is unending. When you are managing a large-scale event, we are sure you would want to avoid such things.

To ensure this, we have Crowd Controllers.

They are experts in managing, monitoring, and ensuring the security of the people present to attend the event. Also, they are an integral part of the management department and add their inputs by making the overall experience wonderful for the audiences.

Crowd Controllers expertise in vigilance along with dealing with aggressive and passionate audiences. Most of their work revolves around dealing with different people making them proficient in understanding crowd behaviour under different circumstances.

Steps To Ensure Effective Crowd Controlling

If you are still reading, we are sure you must have understood the importance of having crowd controllers on your team. Listed below are a few steps to ensure proper crowd management.

    • 1. Put The Sign Boards

We often have the tendency to get lost in the vast arena, especially if we are first-time visitors. Get into your visitor’s shoes to understand them. Put proper signboards for accessing amenities like restrooms, lounge, lockers, etc

    • Release Instructions Beforehand

In order to manage the audience, it is important to make them aware of all the guidelines and rules which are needed to be followed during the event. Make sure they are not carrying any sharp objects with them. Booze and other substances should be limited for every person to avoid mishaps.

    • Check Video Surveillance

If you have not double-checked your security system, you have not got it all right yet. In case something goes wrong, monitoring systems like CCTV cameras play a great deal in identifying the culprit. In fact, by 2023 the video surveillance market is expected to touch over $71.22 billion worldwide. Also, these surveillance systems help to identify the room for improvements once the event is officially over. The management committee can refer to the clips of the event to note down important things and organize the lined up shows in a better way.

    • Understand Your Audience

Each event invites a unique type of audience ranging from passive to aggressive. Do your homework to understand what kind of audience you are going to entertain. This would help you set up the right guidelines and cater to their needs better to turn their experience into a good lifelong memory.

These were some of the basic tips to ensure you have good hands-on control over crowd management. But it is highly recommended that you should have expert crowd controllers onboard to make the entire process smooth and hassle-free. Once you have them onboard, leave it up to them. They know the intricacies of crowd management and can assist you in a better way.

Conclusion

All in all, crowd controllers are the base of event management, and it is almost impossible to manage without them. The services are indeed worth every penny spent. In case you are looking for well-equipped and trained Crowd Controllers for your next big event, Baaz Security is here to assist you in every possible way.

Our clients define us as “The Best In The Industry”, and we make sure we are always in their good books providing top-notch services. Our Certified Crowd Controllers know how to manage unique sets of audiences which makes them reliable and professional. Other services include Loss Prevention Officers, Asset Prevention Officers, Static Guards, etc. To get across more about our services, visit us here!

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Who is a loss Prevention Officer?

Introduction

As an owner of a retail store or a business, theft is one of the most worrisome concerns you must be dealing with frequently. According to the Australian and New Zealand Retail Crime Survey, around 50% of revenue is lost due to internal and external unlawful activities including thefts and shoplifting. To prevent such illegal acts which result in major losses for retail stores’ owners, Loss Prevention Officers (LPOs) are appointed.
Let’s dive deep into the profession of LPOs and understand their need for better functioning of a business.

Who is a Loss Prevention Officer?

Loss Prevention Officers are trained security professionals who keep an eye on all the activities happening inside and in the vicinity of the retail stores. Unlike a security guard, they don’t just guard the exits. Instead, they manage all the internal activities of customers & staff along with the entry, exit, and emergency gates. While most of the time Loss Prevention Officers are physically present in the store, they also keep a check by regularly monitoring CCTV surveillance systems.

  • Loss Prevention Officers generally remain unnoticed if they are keeping a check on all the activities by being physically present in the store because they are seldom dressed up in uniform.
  • With these characteristics, they are determined and confident to serve you properly and maintain the decorum of the retail stores.

What are the Roles and Responsibilities of a Loss Prevention Officer? Now that you are familiar with who Loss Prevention Officers are, let us understand what are some of their core responsibilities while being on-duty.

    • Monitoring every phase

According to the Loss Prevention Research Council, 44% of patrons confirmed that the theft could be easily detected if the staff monitored them properly at the time of theft.
Loss Prevention Officers keep a check on everything including the cash counters to eliminate the possibilities of in-store thefts, burglary, and money fraud. They also manage the alarm systems and other security tools from time to time as a prevention measure

    • Training the in-store staff

Loss Prevention Officers also offer to train retail store staff along with managing security systems. From teaching basic techniques of preventing illegal acts to managing the security systems, they are skilled in everything. A knowledgeable Loss Prevention Officer is a valuable asset. Nevertheless, the officer doesn’t remain inattentive and lenient for anyone including the staff members of the stores. Employee theft is a major criminal act taking place in most of the retail stores irrespective of it being a local or international brand. 70 % of frauds and thefts are done by employees, mentions a report from the Australian Federal Police.

    • Physical Inspections and security check-ups

Loss Prevention Officers also make sure that there are no hazardous and lethal objects present in the retail stores. To ensure this, they physically inspect every corner of retail stores including the storerooms where all the products are stockpiled thus eliminating any future mishaps. Also, they conduct regular security check-ups of every member of the retail store including the security guards.

By conducting everything fairly and with full dedication, these Loss Prevention Officers take complete responsibility for everything that is directly or indirectly related to security. They are well trained to remain completely active and spy on people in a mysterious way such that not even a single person can cast doubt on him/her.

Why should you hire them for your business?

Appointing a Loss Prevention Officer is an advantage as they are much more than regular security personnels. They are known to manage everything efficiently keeping a strict eye on everything. In simple words, you can call them spy-cum-security officers.

  • Loss Prevention Officers have extraordinary observational skills. They can easily detect suspicious activities among the customers and in-store members without them having the slightest of the idea.
  • Careless employees often cause more losses than hideous shoplifters particularly because they don’t tend to keep good care of the merchandise or other products. According to the National Retail Federation report, retailers lose 1.33% of overall sales due to dishonest and careless employees.
  • Loss Prevention Officers are physically fit and healthy. Once they get their hands on someone, the chances of the person escaping are almost negligible.
Conclusion

Thus, hiring a plain-clothed Loss Prevention Officer is a win-win deal. To maintain all the security standards and meet the requisite expectations, getting them is a complete advantage.
We at Baaz Security provide well-trained and professional Loss Prevention Officers that meet all the required standards. Our skilled officers are at your service 24X7 with complete commitment. Each officer undergoes a comprehensive selection process including the police checks to offer you uninterrupted and extraordinary services. For more information, visit our website.

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