Crowd Control/ Security Officers are essential for maintaining order, safety, and crowd flow at events, festivals, public gatherings, Licensed venues and high-capacity venues. Their main task is to monitor attendee behavior, prevent conflict, and ensure compliance with venue rules.
Responsibilities:
- Monitor entry and exit points to control access
- Perform ID checks, bag inspections, and wristband validations
- Intervene in disruptive behaviour using conflict de-escalation techniques
- Direct crowd flow, manage queues, and handle perimeter control
- Assist in emergencies and liaise with event staff and emergency services
These guards are trained in conflict resolution, de-escalation and emergency response procedures. They act as first responders when tensions rise and know how to guide crowds to safety during emergencies. Their visibility and assertive presence help set expectations and control situations before they escalate.
